Each and every team member at Biodermis believes in customer satisfaction and is devoted to going above and beyond your expectations.
Please call us for: Product Questions, Package Tracking, Billing Inquiries, Refund updates
We have live operators based in the United States and our hold times are usually less than 1 minute!
Our Hours of Operation are: Monday – Friday: 8:00am – 4:30pm PST, Saturdays and Sundays: Closed
Call Toll-FREE: 800.EPIDERM (322.3729) Our customer care team is more than happy to assist you.
Sincerely, Biodermis Customer Service
Note: We cannot accept cancellations via email or process packages marked "return to sender." All cancellations must receive a CFA number in order to ensure proper processing. To get a CFA number please call Customer Care toll-free at 800.EPIDERM (322.3729).



